Shipping & Delivery Policy

Shipping & Delivery Policy

At JadauBox, we strive to ensure that your orders are delivered promptly and efficiently. Please review our shipping and delivery policies below:

Order Processing:

• Once your order is received, it will be processed within 1-2 business days. Orders placed after 5 PM will be processed the next business day.
• We do not process orders on weekends or public holidays.

Shipping Time:

• After processing, your order will be delivered within 5-6 business days.
• Delivery times may vary based on your location and any unforeseen circumstances such as weather conditions or carrier delays.

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and the weight of your order.
• We offer free shipping on orders over a certain amount, which will be specified during checkout.

International Shipping:

• We currently ship to select international destinations. Please write us at [email protected] for international orders.
• International shipping times and costs will vary based on the destination country.

Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

Returns:

• If you wish to return a product, you can initiate a return within 4-6 days from the date of purchase.
• To start a return, please contact us at [email protected] with your return request. Once your request is approved, we will provide you with further instructions.
• The refunded amount will be credited back to your original payment method within 4-5 business days after we receive the returned product.

Additional Information:

• Please ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or losses due to incorrect or incomplete addresses.
• For any questions or concerns regarding your order, feel free to contact our customer support team at [email protected].