At JadauBox, we strive to ensure that your orders are delivered promptly and efficiently. Please review our shipping and delivery policies below:
Order Processing:
Once your order is received, it will be processed within 1-2 business days. Orders placed after 5 PM will be processed the next business day.
We do not process orders on weekends or public holidays.
Shipping Time:
After processing, your order will be delivered within 5-6 business days.
Delivery times may vary based on your location and any unforeseen circumstances such as weather conditions or carrier delays.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the weight of your order.
We offer free shipping on orders over a certain amount, which will be specified during checkout.
International Shipping:
We currently ship to select international destinations. Please write us at [email protected] for international orders.
International shipping times and costs will vary based on the destination country.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Returns:
If you wish to return a product, you can initiate a return within 4-6 days from the date of purchase.
To start a return, please contact us at [email protected] with your return request. Once your request is approved, we will provide you with further instructions.
The refunded amount will be credited back to your original payment method within 4-5 business days after we receive the returned product.
Additional Information:
Please ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or losses due to incorrect or incomplete addresses.
For any questions or concerns regarding your order, feel free to contact our customer support team at [email protected].
